JAMB Lost SIM Card Solution: How to Use Profiled Email Services for 2025 UTME

by MasterMind
2 minutes read

As part of the ongoing efforts to ensure a smooth and secure registration process, the Board has implemented a policy requiring every candidate subscribing for the yearly UTME to use a unique mobile number. This mobile number serves as the candidate’s personal identifier, making it exclusive for their registration and JAMB profile access. This is an essential security measure designed to prevent fraudulent registrations and ensure direct communication with candidates throughout the UTME process.JAMB Lost Sim Card issue Solution
Since the introduction of this policy, we have received numerous reports from candidates who have lost their JAMB-registered SIM cards. As a result, many candidates have requested assistance for SIM card replacement to complete their UTME/DE registration.

JAMB Lost Sim Card issue Solution

To address these concerns and ensure a smooth process for those who have lost their SIM cards, the Board has outlined the following guidelines for those who wish to use profiled email services as an alternative for registering for the 2025 UTME/DE:

Conditions for Candidates Requesting SIM Card Replacement:

  1. Service Availability: This service is available only at JAMB Professional Registration Centres (PRCs). These centres are authorized to handle the process.
  2. Physical Presence Required: Candidates must be physically present at the PRC for authentication. During this process, candidates will undergo biometric verification to confirm their identity.
  3. Penalty Fee: Candidates who wish to use the profiled email service to replace their lost SIM card will be required to pay a penalty fee of N5,000.

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Important Notes:
The Board had initially considered allowing the use of a profiled email to resolve issues related to lost SIM cards for returning candidates (prior to 2025) who still have access to the KMN feature via their GSM. However, this solution is strictly for candidates who are eligible and must adhere to all the conditions outlined above.
Strict Enforcement: We want to make it clear that any misuse of this process will not be tolerated. The Board will impose stricter penalties if any new cases of lost SIM cards are discovered during this service.
It is crucial that all candidates adhere to these guidelines to ensure a smooth and secure registration process for the 2025 UTME/DE.

For more information, please visit the official JAMB website or contact your nearest JAMB Professional Registration Centre.

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